Strategic Direction


Our vision

Be the favoured mode of transport for all.

Our mission

Provide integrated railway services that are reliable, attractive and safe with continual commitment to excellence and sustainability.

Qatar Rail Work Values

• We take pride and ownership of our work
• We take responsibility for our own performance
• We do not accept complacency
• We are responsible for our actions and behaviors
• We keep to our commitments

• We are open and honest
• We act ethically
• We work with integrity and professionalism

• We work together for the best results
• We share knowledge and ideas
• We actively contribute during teamwork
• We constructively challenge ourselves to achieve better results
• We demonstrate respect in all our actions

Safety & Environment
• We ensure our own safety and the safety of others
• We believe all injuries are preventable and always challenge unsafe acts
• We make business decisions that respect safety and the environment

Customer Focus
• We always work to understand our customers and create value for them
• We build positive collaborative relationships with customers and stakeholders
• We put customers at the heart of everything we do    

Our strategic objectives

    Program delivery

    To timely deliver the rail program of the desired quality in a cost effective and safe manner.

    Attractiveness & sustainability

    To provide a customer centric integrated railway services that are accessible, efficient, competitive, comfortable, safe, and reliable while maximizing social, economic, and environment benefits. 

    Reliability & excellence

    To operate and maintain a robust and stable railway services that meets the expectations of our customers, partners and follows international best practice for safety, security and health.

    Employer of choice

    To position Qatar Rail as the employer of choice in Qatar & globally within the rail industry. 

    Business viability

    To conduct our activities with focus on creating value for stakeholders and maximizing returns on investment.